Directors & up. Where Atlanta stands, what moves performance and profitability forward, and the plays we run this week to win.
Live source: Dream Big Looker Dashboard — Power 6, Location = Atlanta, Period = Live (July MTD). Data last updated 7/8/2026.
Green = at/ahead of target on weighted score. Two levers left to pull: Resi Cancel and Complaints.
We are growing the top line and shrinking labor as a share of it at the same time. That combination — more revenue, leaner labor, fewer commercial cancels — is exactly what converts a good sales month into a profitable one. This is the base we protect.
Just 10 bps over the line and worth 15% of the score — booked resi work is slipping back out the door a touch faster than we re-book it. It's a name-by-name problem too: five teammates sit over the 18% cancel line. Next slide names them. Save Arena defends the rest — every same-day save pulls it back under 36%.
30 bps over — the one red on the board. 4 complaints logged in July (through 7/7): 2 billing disputes, 1 missed window, 1 crew left 3 mattresses behind. Small volume, but each one feeds reviews and win-back.
Highest TTM cancel rates on the roster; Houston (5) and Gray (3) are the volume, the rest are high-rate on low job counts. Source: Atlanta JUNK Route STATS — TM Metrics · TTM Cancels, July MTD (live). Goal: under 18%. Owner: David · People Development — coach the five under the line.
Atlanta runs labor at 15.95% — the single biggest profit driver after revenue. The protect-the-margin move for July: keep hours-per-job tight, schedule to the demand curve so overtime is earned by revenue days (not clean-up days), and let EOD accountability catch the metal & dump minutes that quietly become OT.
Source: Looker Dashboard — Labor Stats (portfolio view). SEC = Atlanta's portfolio. OT is managed at the schedule + EOD layer (next slide).
Metal is found money and dump discipline is found margin — unlogged loads and loose end-of-day minutes are pure profit leak. The nightly report turns "did we?" into a scoreboard: what got done, what got missed, and a pre-drafted people-dev conversation for the gap. No chasing, no guessing.
This week's ask: metal logged & dump reconciled on 100% of routes, every day. That number is the leadership metric.
Live field-prospecting leaderboard with live-drop toasts and a pooled SEC + LFG ranking. Turns door-knocks and marketing reps into a real-time scoreboard teammates chase.
Operators compete to re-book cancelled jobs — every save is credited on confirmed re-booking. Directly defends the cancel line on the Power 6.
Verified-teammate tonnage leaderboard — the July Metal Championship turns the metal EOD number into a race. Found money, ranked and visible.
The nightly/morning report closes the loop with pre-filled People-Dev forms, so competition has teeth: recognition for the top, a real conversation for the gap.
This week David Miller, Christopher Goss, Cory Shine & Robert Haynes join from their departments as influencers — the point is to connect each Power 6 lever to the function that actually moves it.
Each influencer owns the coaching thread for their lever between now and next Connect.
Same scoreboard next Thursday — every owner grades to their line.
Next Connect: Thursday · 7:00 AM. Same board — better numbers.